Frequently Asked Questions
Everything you need to know about your Canada Beauty Supply experience.
Do you ship across Canada?
Yes, we offer nationwide shipping across all provinces and territories. Orders over $75 qualify for free standard shipping.
Are your products authentic and professional grade?
Absolutely. We source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and salon-quality results.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
How can I track my order?
Once your order is processed, you will receive a confirmation email containing a Canada Post or courier tracking number to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly. If you need to make a change, please contact our customer support team within 1 hour of placing your order.